Not a highlight reel. Four scenarios across government, education, healthcare and media — the real constraints (no downtime, no content loss, an unpatched version already exposed), the decisions we made, and what changed by the end.
A note on these examples: details below are anonymised composites built from typical engagement patterns, not attributed to one identifiable organisation. We publish named, client-approved case studies once written sign-off exists — ask us directly for references in your sector.
Government · Saudi Arabia
Migrating a government ministry off Drupal 7 without losing a decade of published content
• A public-facing ministry portal had run on Drupal 7 for close to a decade — over 10,000 published items across multiple departments, each with its own approval chain.
• The version was past end-of-life: no security patches, and a pending IT-governance audit had flagged it as a compliance risk.
• Editors across departments had no appetite for retraining on an unfamiliar system, and nothing could go offline during a migration.
What we did
• A fixed-price discovery phase audited the content model department by department before any migration code was written.
• Migrations were rehearsed against a staging copy of the full dataset, with published counts reconciled department-by-department against the live site.
• The new build preserved every department's existing approval workflow rather than imposing a single generic one.
• Deployment moved to an in-Kingdom cloud region with documented data flows for the compliance team's sign-off.
• Editor training ran in Arabic and English before cutover, so no department was learning the system live.
Bringing a university's dozen faculty sites under one governed Drupal platform
Client:
A GCC public university (anonymised)
Services:
New Drupal build, multi-site architecture, Arabic-English publishing
Timeline:
6 months
Status:
Live, phase 2 (admissions integration) in progress
The challenge
• A dozen faculties and research centres each ran a different, inconsistently maintained website — no shared branding, no central security ownership, several on outdated software.
• University communications had no way to enforce a consistent editorial or accessibility standard across departments.
• Content needed to exist properly in Arabic and English, not as an English site with a translated summary bolted on.
What we did
• A Drupal multi-site architecture gave each faculty its own editorial space and branding flexibility inside one centrally maintained, centrally secured platform.
• A shared content model and component library kept every faculty site consistent without forcing identical page layouts.
• Mirrored Arabic-English publishing with independent editorial workflows per language, so translation was never a bottleneck.
• Central IT retained one security and update surface instead of a dozen separately-managed installations.
drupal-case-study-2.jpg
The result
Metric
Before
After
Separately maintained CMS installations
12
1 governed platform
Sites meeting a consistent accessibility/branding standard
Rebuilding a hospital network's patient-facing platform to a higher security bar
Client:
A GCC private hospital group (anonymised)
Services:
New Drupal build, security hardening, systems integration
Timeline:
4 months
Status:
Live, on a maintenance agreement
The challenge
• A multi-facility hospital group needed a patient-facing site handling appointment enquiries and health information, held to a materially higher security and privacy bar than a typical corporate site.
• The existing platform had no formal update cadence and limited integration with the group's internal patient-management systems.
• Content needed sign-off from clinical, legal and marketing stakeholders before anything published — three separate approval chains, not one.
What we did
• Role-based editorial workflows were built to route content through clinical, legal and marketing review in the correct order, with a full audit trail.
• Security hardening followed a documented checklist mapped to the controls the group is assessed on, with monitoring and a defined patch cadence agreed up front.
• Enquiry and appointment-request flows were integrated with the group's internal systems via Drupal's API layer rather than left as disconnected web forms.
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The result
Metric
Before
After
Formal patch/update cadence
None
Defined schedule with monitoring
Content approval trail
Informal, email-based
Auditable, in-platform workflow
Appointment enquiries reaching internal systems directly
• A regional newsroom's Drupal 9 platform was approaching end of support and had never been load-tested against the traffic spikes national news events produced.
• The editorial team needed faster turnaround between filing a story and it being live in both Arabic and English.
• Marketing wanted a headless option to eventually feed the same content into a mobile app without duplicating editorial work.
What we did
• The migration to the current Drupal release was paired with a caching and CDN strategy specifically tuned for concurrency spikes, not just average-day traffic.
• Drupal's built-in web-services layer was enabled so the same content could serve both the website and, later, other channels headlessly without a second editorial system.
• Editorial workflow was streamlined per language, cutting the manual handoff steps between filing and publishing.
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